Skip to main content
Chip mit KI Logo

AI & GenAI testing: quality for AI

Artificial intelligence changes testing in two ways: AI systems need new testing approaches, and generative AI makes testing itself more efficient. Hetz Enterprises tests AI-based applications for reliability, traceability and robustness – and uses generative AI deliberately to accelerate testing.

Why AI systems are tested differently

Traditional software is deterministic: same input, same result. AI systems deliver probabilities instead of fixed answers, learn from data and do not always behave reproducibly.

That raises new questions: How do you test a system whose output can change? How do you detect bias in training data? And how does a model stay robust with unexpected input? Structured AI testing answers exactly these questions.

Testing AI systems

AI applications and machine learning models cannot be tested like traditional software. Among other things, we assess:

  • functional correctness with non-deterministic behaviour
  • robustness against unexpected and edge-case input
  • bias and fairness in data and results
  • traceability of AI decisions
  • quality of training and test data

Testing with AI

Generative AI makes testing faster and more thorough. We use large language models deliberately:

  • to create test cases, acceptance criteria and test data
  • with prompt engineering for precise, repeatable tasks
  • to spot error patterns in large data sets faster
  • always with experienced testers critically reviewing the results
  • with clear rules for risks such as hallucinations, bias and data protection

AI does not replace judgement – it sharpens it

AI supports, but does not replace, professional judgement. The experienced tester remains the control instance, and responsibility for quality stays with people. This balance is what separates professional AI testing from blind trust in automation.

Frequently asked questions

What is AI testing?

AI testing is the systematic testing of AI systems for correctness, robustness, fairness and traceability. Because AI does not always answer the same way, it requires its own methods.

What is the difference between AI testing and testing with AI?

In AI testing, the AI is the system under test. In testing with AI, it is a tool that generates test cases or test data, for example. We cover both.

What role does the EU AI Act play?

The EU AI Act sets requirements for the quality, documentation and risk management of AI systems. Structured testing provides the evidence for this.

What qualifications do you have?

We are certified in A4Q AI Foundation and A4Q AI Essentials and work according to ISTQB principles.

Services

More focus areas

AI systems must not only answer reliably but also be secure and usable by everyone. These two areas are often part of the picture.

  1. Accessibility testing

    WCAG 2.2, EN 301 549 and BITV 2.0. BFSG-compliant audits with an action plan and a template for your accessibility statement.

  2. Security Testing

    Systematic vulnerability analysis, tests against common attack patterns and integration into your development processes.

Industries

Industry expertise

Every industry has its own rules, risks and auditors. We know them from practice – and test so that your software not only works but stands up to every audit.

  • Financial services

    Online banking, core banking systems and regulated processes. We test against high security and compliance requirements – so releases stay predictable, traceable and auditable.

    • BFSG
    • DORA
    • BAIT
  • Public sector

    Specialist applications, citizen portals and SAP landscapes. Accessibility under BITV, clean acceptance testing and documentation that stands up to any audit.

    • BITV 2.0
    • EN 301 549
    • SAP
  • IT & Software

    For software vendors and IT service providers: test strategy, automation in the CI/CD pipeline and quality assurance of AI features – from MVP to release.

    • CI/CD
    • Test automation
    • EU AI Act

Insights

Wissen aus unseren Projekten …

  • Quality Assurance Standards | Hetz Enterprises
    QA Strategy

    Elevate your software quality

    At Hetz Enterprises, we believe that quality is not just a goal, but a fundamental requirement for any software product. That's why we offer a comprehensive suite of quality assurance services that cover all aspects of software testing and ISO 9001 consulting.
  • Quality Assurance Standards | Hetz Enterprises
    QA Strategy

    Steigern Sie die Qualität Ihrer Software

    Bei Hetz Enterprises sind wir der Überzeugung, dass Qualität nicht nur ein Ziel, sondern eine grundlegende Anforderung für jedes Softwareprodukt ist. Deshalb bieten wir eine umfassende Palette von Dienstleistungen zur Qualitätssicherung.
  • News | Hetz Enterprises

    FHE solutions rebranding - Hetz Enterprises

    After ten successful years as FHE solutions, we are excited to announce our rebranding as Hetz Enterprises. This new chapter in our company's journey comes with a renewed focus on providing top-quality services to our clients.
  • News | Hetz Enterprises

    FHE Solutions Neupositionierung - Hetz Enterprises

    Nach zehn erfolgreichen Jahren als FHE Solutions freuen wir uns, unsere Neupositionierung als Hetz Enterprises bekannt zu geben. Dieses neue Kapitel in der Reise unseres Unternehmens geht mit einem erneuten Fokus auf die Bereitstellung hochwertiger Dienstleistungen für unsere Kunden einher.